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Consumer Lending

Consumer Lending covers the essentials of the consumer lending business today and explains the important and relevant features, processes, and laws. Students taking Consumer Lending will learn the features and benefits of consumer loan products and operations, including closed-end and open-end loans, direct and indirect lending, and secured lending. The textbook traces the consumer lending process from generating and processing loan applications to loan closing, documentation, collection, and recovery. It also reviews the credit investigation, loan evaluation, and decision-making processes. Students will develop a greater understanding for customer relationship building as well as the laws and regulations that affect lending.

View the Table of Contents from the current text here (PDF file).

Other key topic areas include:

  • Taking loan applications and loan interviews
  • Marketing and sales to increase application volume and loans outstanding
  • Consumer loan information sources and the credit verification process
  • Using the five C's of credit in loan evaluation and decision making
  • Factors affecting loan pricing and loan structuring
  • Loan documentation in today's market
  • Laws and regulations impacting the lending process

Text - 7th Edition © 2013 - printed, softbound
Catalog #3008511
$135 List Price
$95 Member Discount

Text - 7th Edition © 2013 - eBook
Catalog #3008723

$135 List Price
$95 Member Discount

Instructor Manual - CD-ROM, 2013
Catalog #3008512
$70 List Price
$55 Member Discount